How do I set a deposit limit on my 1meter account?

Activating a deposit limit at 1meter is straightforward and free. Log in to your account, go to "Account Settings", and look for the "Responsible Gambling" or "Deposit Limit" menu. There you can set daily, weekly, or monthly limits according to your needs. Enter your desired limit amount in Malaysian Ringgit (RM) and click "Confirm". The limit takes effect immediately. If you wish to increase your limit at a later date, a 7-day cooling-off period will apply to protect your best interests. If you experience any difficulties, please contact live chat 1meter and our team will guide you through this process in Bahasa Melayu.

What is the difference between a "voluntary break" and "self-exclusion" at 1meter?

Both of these options are intended for responsible gambling purposes at 1meter, but differ in duration and intended purpose. Voluntary Break is for a fixed short period — 24 hours, 7 days, or 30 days — ideal for players who want to take a brief break, reflect on their playing habits, or simply step away due to a busy schedule. Once the break period ends, your account will be reactivated automatically. Self-Exclusion is designed for longer periods — 6 months, one year, or permanently — and is suited for players who feel they need to stop playing entirely for a significant length of time. During self-exclusion, all marketing communications are suspended, and account reinstatement requires a more thorough review once the period ends.

Can I reinstate my account after activating self-exclusion at 1meter?

For fixed-term self-exclusion (6 months or one year), the account may be reinstated after the period ends through a review process that involves speaking with the responsible gaming team 1meter. This process is not a barrier — it is in place to ensure you are genuinely ready to return to playing in a healthy and responsible manner. For permanent self-exclusion, account reinstatement will not be permitted by 1meter as this is a decision made with the intention to stop entirely, and we respect that decision fully.

Is the information I share with the 1meter responsible gambling team kept confidential?

Yes, completely confidential. All information and conversations you share with the support team at 1meter related to responsible gambling is handled with the utmost level of confidentiality. This information will not be used for marketing purposes, will not be shared with any third party, and will not affect the treatment you receive as a member 1meter should you decide to continue playing responsibly at a later stage. Our sole purpose is to support your well-being. We regard the trust you place in us during these vulnerable moments as something deeply precious, and we will never misuse it.

What happens to the balance in my account during a self-exclusion period?

Real money balance in account 1meter your account during self-exclusion is safe and will not be affected. You may still withdraw your remaining balance even during the self-exclusion period — your account will only be blocked from gambling activity and new deposits. To withdraw your balance while self-exclusion is active, please contact the support team 1meter via email at support@1meter.my and they will process your withdrawal in accordance with established procedures. Any bonus balance that has not met the wagering requirements will be forfeited upon self-exclusion activation — this is an industry standard to prevent misuse.

How does 1meter help detect problem gambling among its members?

1meter takes several proactive approaches to help detect and address problem gambling. First, our system automatically monitors play patterns and identifies certain indicators such as a sudden increase in deposit frequency, repeated deposit attempts following a significant loss, or notable shifts in playing hours. When these signs are detected, our responsible gaming team will reach out to the player personally to offer information and support — not to pass judgement or cause embarrassment. In addition, we send periodic responsible gaming assessments to specific members whose play patterns suggest potential risk, and our support team is trained to recognise problem signals in every interaction with players.

1meter | Responsible Gaming – Play Smart and Stay in Control

Control Tools	Available Duration	Takes Effect	How to Activate
Deposit Limit	Daily / Weekly / Monthly	Immediately	Account Settings / Live Chat
Loss Limit	Daily / Weekly / Monthly	Immediately	Account Settings / Live Chat
Session Time Limit	Per session / Daily	Immediately	Account Settings / Live Chat
Voluntary Break	24 hours / 7 days / 30 days	Immediately	Account Settings / Live Chat
Self-Exclusion	6 months / 1 year / Permanent	Within 24 hours	Live Chat / Email
Reality Notifications	Every 30 min / 1 hour / 2 hours	Immediately	Account Settings

1

What Is Responsible Gaming?

Responsible gaming means participating in gambling activities — slots, live casino, Baccarat, Dice, Live Fan Tan, or any other game — in a controlled, mindful way that does not negatively impact your personal life, finances, or relationships.

The concept is simple: play for fun, not to escape your problems. When you play at 1meter with this mindset, your chances of having a positive experience are far greater than those who play out of stress, desperation, or the unrealistic hope that gambling can solve their financial problems.

Responsible gaming at 1meter involves three key elements:

Self-awareness — Know why you're playing, how much you can afford to spend, and when it's time to stop.
Self-Control — Setting and adhering to the limits you establish for yourself, and making use of the responsible gambling tools provided by 1meter whenever needed.
Balance — Ensuring that gambling remains just a small part of your social and entertainment life — not the only one, and not the main one.

Responsible gambling doesn't mean you can't have fun or chase big wins. It means doing so in a way that causes no harm to yourself or the people you care about.

 Core Principles of Responsible Gambling at 1meter
Only gamble with money you can afford to lose entirely without affecting your basic needs such as bills, rent, and food. Never gamble with borrowed money, emergency savings, or household funds. This is not a suggestion — it is a line we ask all players 1meter to never skip under any circumstances.

2

Warning Signs of Problem Gambling

Problem gambling rarely happens overnight. It typically develops gradually over months, often without the player even realising it. Recognising the early warning signs is the most important first step in preventing gambling from becoming a more serious problem.

💸

Gambling with Money You Cannot Afford to Lose

Using money set aside for monthly bills, food, rent, or borrowed funds for gambling. Or borrowing money solely to continue playing.

🔁

Chasing Losses

Continuing to play or increasing your bet size after a loss in hopes of "winning back" money you have already lost. This is an extremely harmful habit.

🤫

Concealing Gambling Activity

Lying to family members or friends about how much time or money has been spent on gambling. Feeling ashamed or afraid to talk about it.

😤

Feeling Restless When Not Playing

Feeling anxious, irritable, or stressed when unable to play. Or constantly thinking about gambling even while doing other activities.

⏰

Playing Longer Than Planned

Consistently forgetting or unable to stick to self-imposed time limits. Intending to play for an hour but ending up playing for hours without realising it.

👥

Neglecting Responsibilities & Relationships

Gambling begins to affect work performance, relationships with family or friends, or daily responsibilities such as caring for children or paying bills on time.

If you recognise one or more of the above signs in yourself, now is the right time to take action. Acknowledging that there is a problem is the most courageous and important first step. Contact the 1meter or activate a self-control tool today.

3

Self-Assessment Test

This short questionnaire can help you assess whether your gambling habits are within a healthy range. Answer the following questions honestly — no one will know your answers but yourself:

1

Have you ever taken time off work or neglected your responsibilities because you wanted to gamble or couldn't stop thinking about it?

2

Has gambling ever caused problems in your home life or in your relationships with loved ones?

3

Have you ever felt regret after playing because you spent too much time or money?

4

Have you ever gambled with money that was meant for other essentials, such as bills, rent, or food?

5

Have you ever borrowed money or sold belongings to fund your gambling?

6

Have you ever lied to family members or friends about how much money or time you've spent on gambling?

7

When you lose, do you feel the urge to return and play as soon as possible to try to win back what you've lost?

8

Have you ever felt the need to hide your gambling activity from the people you care about?

How to Interpret Your Results: If you answered "Yes" to 1–2 questions, you may want to reassess your gaming habits. Consider activating some of the control tools at 1meter. If you answered "Yes" to 3 or more questions, it is strongly recommended that you speak with someone you trust or reach out to the support team 1meter for guidance and assistance.

4

Healthy Gaming Guide at 1meter

The majority of players 1meter playing in a healthy and controlled manner. Here are the practical guidelines our experienced players follow to ensure their gaming experience stays enjoyable at all times:

4.1 Set Your Budget Before Playing

Before you open an account 1meter and start playing, decide how much you're willing to spend — and more importantly, how much you can afford to lose entirely without affecting your daily life. This is your "entertainment budget", just as you would set a budget for going to the cinema or dining out. Use the deposit limit tool 1meter to automatically lock this budget.

4.2 Set Time Limits

Decide how long you'll play before starting a session. Use your phone's timer or activate the session time limit feature in your account 1meter your account. When the time is up, stop — even if you are winning or in the middle of an enjoyable session. Breaks are important.

4.3 Don't Play When You're Not in the Right Headspace

Avoid playing when you are in an emotionally unstable state — whether you are angry, stressed, sad, or overly excited. Decisions made under these emotional conditions are often irrational and can lead to unhealthy habits. If you have just had a rough day at work or are dealing with a personal issue, put off your gaming session for now.

4.4 Treat Losses as the Cost of Entertainment

When you win at 1meter, it is a fun bonus. When you lose, treat it as the cost of entertainment — just like paying for a movie or concert ticket. Never chase your losses. The 1meter platform 1meter designed to provide entertainment and a fair chance of winning — not as a guaranteed source of income.

4.5 Balance Gaming with Other Activities

Gambling is just one of many forms of entertainment. Make sure you also set aside time for other activities you enjoy — sports, spending time with family, watching Malaysia Super League or EPL football with friends, playing badminton, or getting involved in e-sports. A balanced lifestyle is the best protection against problem gambling.

 A Simple Reminder from 1meter
Before each gaming session, ask yourself three questions: Am I playing with money I can afford to lose? Do I know when to stop? Am I playing for fun, not to escape from problems? If all three answers are "Yes" — enjoy your game and good luck!

5

Child Protection

Platform 1meter is intended for users who are of age 18 years and above only. Protecting children and minors from accessing gambling platforms is a responsibility we take extremely seriously — and we count on all members to do their part.

5.1 Parental-Level Controls

If you share a device with younger family members, we recommend the following steps to prevent unauthorised access to the 1meter:

Always log out of your account 1meter your 1meter account after every session, especially on shared devices.
Do not save your account password 1meter on the web browser of any device used by children or teenagers.
Use the parental control features available on your device's operating system (Windows, iOS, Android) to block access to gambling websites.
Keep your login credentials somewhere that children cannot access.

5.2 Report Underage Access

If you suspect that someone under the age of 18 is using a 1meter — whether your own account or a new account — please contact our support team immediately via live chat or email at [email protected]. We will respond promptly to investigate and take the appropriate action.

Protecting the younger generation in Malaysia from problem gambling is a shared responsibility for all of us.

6

Guide for Family & Friends

Sometimes, those closest to us — family members or close friends — are the first to notice that someone may be struggling with gambling, even before that person recognises it themselves. If you are concerned about someone you care about, here are some practical guidelines:

6.1 How to Approach the Conversation

Choose a calm and private moment to have the conversation — not while the person is actively playing or has just experienced a significant loss.
Use caring, non-accusatory language. Say "I'm worried about you" rather than "You have a gambling problem".
Express your concerns based on specific actions you have observed, rather than making general accusations.
Listen patiently without interrupting. People struggling with a gambling problem often feel ashamed and afraid of being judged — they need a safe space to open up.
Offer support, not judgement. Ask what you can do to help.

6.2 What to Avoid

Do not repeatedly settle someone's gambling debts without conditions — this may enable the problem to continue.
Don't make threats or issue ultimatums that you are not prepared to follow through on.
Don't blame yourself for the choices of others.
Don't dismiss your concerns either — problem gambling rarely resolves on its own without professional help.

Support team 1meter can also assist family members and friends who are concerned about a loved one. Contact us confidentially at [email protected].

7

How to Get Help

Seeking help is a sign of strength, not weakness. If you or someone you know needs support related to problem gambling, the following resources are available:

7.1 Direct Support from 1meter

Support team 1meter is the simplest first step. We are available 24 hours a day, 7 days a week, and can help you activate self-control tools, access information about support programmes, or simply listen with compassion. There is no judgement here.

Live Chat: Available 24/7 on the platform 1meter — the fastest way
Email: [email protected] — response within 1–4 hours

7.2 Immediate Steps You Can Take on Your Own

If you feel you need to take immediate action, activate self-exclusion on your account 1meter today. You can do so by contacting live chat and stating "I would like to activate self-exclusion". This process is free, confidential, and will take effect within 24 hours. All marketing communications from 1meter will be suspended immediately once self-exclusion is activated.

Contact 1meter for Immediate Assistance

If you need assistance with responsible gaming or wish to activate self-exclusion, please contact the support team 1meter now:

📧 Email: [email protected]
💬 Live Chat: Available 24/7 on the 1meter platform

Our team is trained and ready to assist in Bahasa Melayu, without judgement and in complete confidence.

Note: All responsible gaming requests are handled in complete confidence. The information you share with the support team 1meter in the context of responsible gambling will not be used for any other purpose and will not be disclosed to any third party.

Responsible Gaming – Play Safe & Smart at 1meter

Why Does Responsible Gambling Matter to 1meter?

Your Wellbeing Comes First

🛡️ 1meter's Responsible Gaming Commitment

🔧 Self-Control Tools at 1meter

📋 How to Activate Self-Control Tools at 1meter

📊 1meter Self-Control Tools Summary

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